Kakao, Melon and Webtoon Damage Reward… 3 days extension

In the SK C & C data center fire, Aka Talk and Aka T (Taxi), such as Aka Talk and Aka T (Taxi), continued to make a compensation for some paid service users.

According to the related industry on the 16th, Aka Entertainment, a music platform Melon operator Aka Entertainment, announced a compensation plan for all members who have a pass for three days. Users with regular payments or ticket can use the service three more days after the existing payment date (or expiration date).

Apple, Google-in-app payment, and some affiliates, which are difficult to change the payment date in Melon, will pay 1,500 won for Melon Cash. The time of application is from this afternoon. Aka Entertainment said, Melon streaming service is normalized.

Aka Webtoon also decided to extend the period of viewing the webtoon expiration episode for three days within a period of time when it was impossible to access the service. The company said, We have recovered all services at 7 am and there was no data loss.

Aka T operator Aka Mobility also said, I apologize once again with an unexpected disability. The taxi call function, which is currently Aka T's flagship service, has not worked completely.

In the case of Aka T, not only the user but also the taxi driver is a paid service that uses the app, so it has been disrupted in the plan and imports of the day. One article operating a taxi in Seagram, Gyeonggi-do, said, (After the fire), the app was not connected to the app, so I operated the roof all day.

In the terms of the Aka Paid Service Use, the company states that 'the company may temporarily suspend paid services if there is a significant reason for conservative inspections, replacement, failure, communication or operation of information and communication facilities such as computers.' In this case, the company must notify the user (member) by e-mail or a note in the service.

For the terms of the terms, if you cannot provide paid services for reasons such as business conversion, abandonment, and integration between companies, you must notify the user and compensate according to reasonable conditions. In addition, when the overpayment occurs, the full refund must be refunded in the same way as the payment.